Job Description

Full-time, 100% remote, guide and manage the financial assets and human resources services, policies, and programs for Smart Blogger


Are you the kind of person whose eyes light up at the mention of financial spreadsheets, documentation and recruiting?

Do you actually enjoy crunching numbers in Excel spreadsheets?

Maybe you even tinker with creating policies and metrics now and again, just for fun?

Yes on all three? Well then, we might just want to offer you a job. 🙂

The Business Operations team works behind the scenes to ensure that things are running smoothly in both the human resources and financial departments.

Much of our work involves creating and updating company policies, managing hiring funnels, employee and company insurances as well as data gathering and number crunching.

And if you’re the right sort of person, we might be interested in hiring you to assist in the efforts of our Business Operations Team.  Read on for more details.

Position Summary:

This is an administrative position for the Business Operations Team.

The Smart Blogger Business Operations Team guides and manages the financial assets and human resources services, policies, and programs for Smart Blogger

We originate and update the human resources practices as well as track and manage the financial assets of the company.

Our goals are to provide an employee-oriented; high-performance culture that emphasizes empowerment, quality, and productivity as well as consistently tracking and providing the financial information the company needs to make the best possible financial decisions.

The Business Operations Admin will help to coordinate the implementation of people-related services, policies and programs; assist and advise team members about Human Resources issues; create and maintain accurate financial reporting documents; and report to the Business Operations Manager

You’ll assist in researching and answering questions from team members involving company finances, human resources, or data gathering. You’ll also need some basic research, financial and spreadsheet skills. 

The good news is, we don’t expect you to know everything from day one. You will need recent experience with spreadsheets. It will help if you have experience with Google’s Office Suite and CRMs, but the other skills can be learned on the job.

Mostly we’re looking for the right mindset: a self-starter. Someone who’s detail-oriented, meticulous, with excellent communication skills. Someone who does not find the idea of policies, research, recruiting and spreadsheets tedious. Someone who isn’t going to lose their mind if things suddenly go a bit haywire. It also helps if you have a bit of a techie brain or an interest in slightly more techie things like CRMs and marketing/financial analytics programs.

Also, did we mention you can work from home? You’ll be expected to keep regular hours and stay in touch with the rest of the team, but there’s no commute to the office, dress code, or parking spaces. It’s an entirely remote position. 🙂

Note: In addition to the skills and experience described below, you must have a steady, verifiable work history. If you haven’t recently held a position for at least two years or are unable to provide references for any job held in the last 5 years, please do not apply.

Primary Responsibilities:

  • Make sure the Business Operations Manager has all necessary information required for her weekly targeted interaction and leadership meetings
  • Participate in weekly 1:1  meetings with Jenn, the Business Operations Manager and attend all company wide meetings (all hands meeting, etc)
  • Assist in researching and answering questions from team members involving finance, human resources, or data gathering
  • Update financial spreadsheets at regular intervals
  • Assist in setting up company insurance and employee benefits (healthcare, 401k, worker’s comp, etc) and their renewals
  • Setup new employees in the appropriate states, keep up with tax reporting for each state and pay any applicable taxes
  • Create and update company policies and procedures and pass these on to the Business Operations Manager for review

Typical week-to-week tasks you will be required to do:

  • Pay PayPal invoices submitted by our blog writers
  • Update financial spreadsheets
  • Update metrics spreadsheets
  • Make sure payment methods for regularly utilized services are up to date.
  • Prepare information for bi-weekly payroll
  • Monitor hiring funnels and assist in recruitment
  • Create, update, and distribute company-wide policies and other documentation
  • Helping to monitor the company’s financial assets
  • Monitor and manage mail coming into company’s virtual mailbox daily
  • Assist in researching and answering questions from team members involving finance, human resources, or data gathering
  • Clearly documenting and updating core processes for the HR and Finance departments

Requirements for the position:

  • The ability to communicate clearly and effectively through text (much of our team communication goes through either Slack or email)
  • A friendly, calm and steady personality that doesn’t easily freak out
  • Good planning and organizational skills with a focus on results
  • Effective self-management (i.e., you can stay productive at home with nobody watching you)
  • Proficiency with the following tool sets:
    • Microsoft Excel/Google Sheets
    • PayPal
    • Basic understanding of health insurance and hiring funnels
  • A conscientious attitude and excellent attention to detail – in other words you understand that sometimes you do need to sweat the small stuff!
  • Excellent with research and gathering details and facts
  • Previous experience in an administrative position
  • Excellent math skills with regard to finance and accounting
  • A demonstrated commitment to high professional ethical standards

Beneficial but not required:

  • Familiarity with Payroll systems, merchant account / payment systems, and CRMs
  • Recent experience with Active Campaign (or equivalent full-featured CRM systems)
  • Knowledge of health insurance set up and renewal
  • Knowledge of different health care options (HMO, PPO, various spending and reimbursement accounts)
  • Previous experience in a Recruitment  or Finance role

Compensation & Benefits:

Salary: $38,000 to $40,000 per year (based on experience.)

Benefits: Paid Vacation, Medical, Dental and Vision Insurance (U.S. based applicants only), Paid Company Holidays, and Workers’ Compensation (U.S. based applicants only).

Our Company:

Smart Blogger is the brainchild of Jon Morrow, and it’s become quite possibly the largest writing site in the world. We have millions of readers around the globe and tens of thousands of customers.

And we have an amazing team to support them. Our culture is friendly and supportive with almost no drama and an extremely low turnover rate.

It’s partly because of the following core values,

  1. We are here to win: We’re not here to build a lifestyle business with unlimited vacation time and sub 40 hour work weeks. We are here to be the best of the best, to have the world stand in awe of what we can accomplish. 
  2. Teach thyself: “I haven’t been trained to do that” is never an excuse. Look it up on Google and YouTube. Buy a course. Find an expert and take them to lunch. The faster you learn, the faster you grow, and nobody is a better teacher than yourself.
  3. Speed is king: The faster we create, the faster we learn. The faster we learn, the faster we grow. Therefore, the schedule for any project should be the shortest time possible. By default, begin with a deadline of today. If that’s not possible, move to a week, a month, and so on. Challenge yourself to simplify the project so that it can be done in the shortest possible time.
  4. Process before promotion: If you want to be promoted or receive a raise, create processes that someone else can follow to predictably get the same result. If you haven’t done this, don’t expect a raise or promotion.
  5. We’re not here to socialize: We like to have fun, but “the work” always comes first. As such, there should be no politics, no drama, no needless meetings, and no distracting our teammates. Our interest in your personal life comes second to the work you’re doing.
  6. Commitment is a two-way street: We keep our commitments to customers and expect them to keep their commitments to us, even when it pisses them off.